Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you use this website or submit an enquiry through our forms.
We are not a law firm and we do not provide legal advice. We operate an information and introduction service that may connect you with independent solicitors in England and Wales.
This policy was last updated on February 25, 2025.
Information we collect
We may collect and process the following information:
- Contact details (name, email address, phone number)
- Information you provide in your enquiry (for example, the type of issue and key details)
- Form submission data and communication history with us
- Technical data (IP address, browser type, device information, time zone, operating system)
- Usage data (pages visited, time on site, navigation paths)
How we use your information
We use your information for purposes including:
- To respond to enquiries and provide information about the website
- To introduce you to one or more independent solicitors who may be able to assist
- To administer and improve the website and user experience
- To prevent fraud, abuse, and maintain site security
- To send service-related messages (for example, confirming we received your enquiry)
- To comply with legal and regulatory obligations where applicable
Where required by law, we will rely on an appropriate lawful basis for processing (such as consent, legitimate interests, or compliance with a legal obligation).
Information sharing
We may share your information with:
- Independent solicitors who may contact you to discuss your enquiry
- Service providers who support the website (for example, hosting, analytics, email delivery)
- Authorities where required to comply with law or protect rights and safety
We do not sell your personal information. We only share your information where it is necessary to respond to your enquiry, operate the website, or comply with legal requirements.
Data security
We use reasonable administrative, technical, and organisational measures designed to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. No online system is completely secure, and we cannot guarantee absolute security.
Your rights
Under UK data protection law, you may have rights relating to your personal information, including:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Erasure in certain circumstances
- Restriction of processing in certain circumstances
- Data portability in certain circumstances
- Objection to processing in certain circumstances
Cookies
We use cookies and similar technologies to improve your experience and understand how the site is used. For more information, please see our Cookie Policy.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: bluebadgesolicitors@gmail.com
Contact form: Submit an enquiry here
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